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HEB

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11 complaints

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The story of H-E-B began 100 years ago in a tiny family shop in Kerrville. Today H-E-B serves families all over Texas and Mexico with over 300 stores and 56,000 employees. 1940s - H-E-B opened its first air-conditioned stores and began stocking frozen foods. Exclusive brand names also appeared, including Village Park, Park Manor and others.

Among the services of the company are H-E-B Credit Card, Defensive Driving, HEB Insurance, H-E-B Wireless, Pet Insurance, Business Center and In-Store Bank. H-E-B Pharmacy means easy drop-off, easy pick-up, quick transfers from any H-E-B location, easy refills, online or by phone 24/7, experienced, caring pharmacy team, thousands of insurance plans accepted, including Workers Compensation. The company can be contacted at

P.O. Box 839999

San Antonio, TX 78283-3999. Please try to contact HEB Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

HEB Complaints & Reviews

HEB Reviews

Injuredp...
HEB - Fall at store

People don't expect HEB to be concerned if you have a fall in their store...The don't give a ***....It has been 3 1/2 months since my fall at their store, and the manager ...

#290821
Jan 21, 2012
53

Pssdwrkr
HEB - Heartless unless you are dying

Their attendance policy is criminal, if you get into a car accident and break a leg you will get written up for not coming to work, even if you call and tell them. One girl ...

#264037
Sep 25, 2011
247

F_lopez
HEB and Telecheck

Went to HEB early this Saturday morning. Got a cart full of groceries for my family and myself and went to check out. The cashier rang up all of my groceries and then ran my check....

#258126
Aug 27, 2011
334

Godjinrai
HEB grocery ethics

I just recently lost my job of 13yrs at HEB grocery, due to a nagging back injury that required surgery. But here is where the ethics issue begins, I initally hurt my back in 2004 ...

#243068
Jun 13, 2011
561

Jjjoharr...
HEB store mgr.-Fred Marone-no returns w/o receipt.

I tried to return an item today at the HEB in Beeville, Tx. This is what happened: I did not have my receipt because the item was purchased several weeks ago. The girl at the desk ...

#220576
Feb 08, 2011
1126

Denisein...
HEB Wilcrest & Westheimer - Life Threatened in Parking Lot

I was verbally assaulted and my life was threatened in the parking lot of HEB at Wilcrest and Westheimer in front of a security guard while holding my 2 year old son. The security...

#202244
Oct 12, 2010
695

HOBYNG05
HEB - Pissed off

It happened twice today at the same HEB at brodie ln austinfirst lady at the seafood dp was very rude, i asked how much it cost to get a lb of shrimp and answered me in very ...

#156577
Sep 05, 2009
682

Anonymous
HEB grocery store fry road i-10

We go to shop the parking lot is so full of baskets we cant park, only after moving the baskets we find the baggers chilling drinking cokes at the entrance to the store. when we ap...

#145393
Feb 16, 2009
1579

Anonymous
HEB - Rude Cashier

I was at heb on beechnut in houston texas the cashier did say anything to me nor to the person before whom could barely see the amount that was due. I am a nurse so I notice the gu...

#144027
Jan 11, 2009
1073

Emmet
HEB - Nothing

The ad for HEBplus stated a certain price for an item and although the regular HEB had the same item, they will not give the item at the HEBplus price. Isn't HEB and HEBplus th...

#134427
Sep 07, 2008
594

RMARK
HEB wurzbac h/i-10 - pricing errors

I had an incident yesterday in which the checkout price on 4 units of an item and the store shelf price did not agree the supervisor saw the error but would only make good on...

#122538
May 30, 2008
1067
Reviews 1-11 of 11

Related Information

Supermarkets and Malls
For some people store is like a paradise. A store is a retail establishment selling items to the public. There are different types of stores: department stores, shops, retail outlets, boutiques, department stores, chain stores, emporiums, supermarkets, superstores and megastores. Shopping is a unique way to spend time. Nothing can upset us more or vice versa, makes us the happiest people in the world. And it is all not about things you buy, but about the mood and the feeling of pleasure these things bring you. And sometimes even some grocery products bought in a food store mixed with good customer service and nice place to shop can turn into perfect shopping experience. People say that money cannot buy happiness. But our lives prove the opposite. And stores can prove it sometimes.

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