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1.8

Less cashiers, more corporate nonsense. H.E.B.

has an asinine 35 items per minute policy for cashiers. There is a huge amount of daily pressure in the form of managers coming and telling you what your numbers are, posting the numbers at the Self-Checkout stand to remind everyone to "GO FASTER". One slow check out can kill your average, just like that. Raise amounts are based on "performance", even though everyone's groceries are being thrown around and mauled to maintain store numbers.

The baggers in large stores are non stop working their butts off to keep up, so your groceries are packed with little regard because of this 35 item per minute nonsense. The moral of the entire front end starts to break down. They are grumpy, some can fake it, some are pushed to the brink of insanity by their CCMs incessant reminders to "GO FASTER", and they eventually blow a fuse.

It's not personal and is a direct result of H.E.B.'s corporate pandering, slave driving, conveyor belt mentality that they have adopted in recent years. It's unfortunate but most stores are now a corporate appendage and have the friendly, helpful, neighborhood store appeal of about ZERO on a scale of 1 to 10.

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Guest

I spend over $500 a month there and they expect me to bag my food they dont carry it out they dont have enough carry outs and when they do they are playing around i think if i bag my stuff they should give me 15% of my bill they have 5 15 items or less and 1 normal lane open wtf ? Wal mart & heb can you say monopoly

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