Contact Heb Customer Service
Heb Phone Numbers and Emails
Toll-Free Number:
-
(855) 803-0611
Customer Service:
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(800) 432-3113In-Store Help
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(210) 938-8357In-Store Help (San Antonio, TX)
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(210) 938-9836Supplier Help Desk
Heb Emails:
Heb Contact Information
Heb Website:
Heb Help Center:
Corporate Office Address:
Other Info (opening hours):
Office Hours:
Monday - Friday: 8:00AM-8:00PM
Saturday - Sunday: 10:00AM-7:00PM
Mailing Address:
H-E-B
Attention: Customer Relations Department
P.O. Box 839999
San Antonio, TX 78283-3999
Summary of Heb Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Heb Customer Service?
Request for Information Question:
- “Information on nearest store zip code 77096”
- “How to return a order dress didn't fit”
- “Hr questions”
Shipping and Delivery Question:
- “Deliver Order not received.”
- “Missing delivery items”
- “Delivery adress”
Account Question:
- “My account is blocked”
- “Money taking out of my account”
- “Reset password error”
Product/ Service Question:
- “401 withdrawal”
- “I would like to order a product to come to Orlando Florida”
- “Do you take food stamps card”
Employment Question:
- “W2 form”
- “Need pay check stubs”
- “Payroll”
Cards Question:
- “Credit card fraud”
- “Card info”
- “Card info has been used”
Staff Question:
- “Customer service”
- “Complain about the manager”
- “Staff attitude issue”
Website/ Application Question:
- “App”
- “Application”
Activation/ Cancellation Question:
- “Regisyration renewal”
- “Canceled My Pillow”
Payments and Charges Question:
- “I-9 transaction”
- “Billing”
Other Question:
- “Cupones digitales”
- “Bad experience”
- “H‑E‑B product”
About
Customer Care, Manager, Cashier
Meat, Facility, Coupon
Pros: All the market personal and checkers, Good selection and products usually, Food products, Food, Pharmacist shannon
Cons: Customer service, Unsanitary grocery carts, Misleading pricing and product, How i was treated, Customer service center
,
The story of H-E-B began 100 years ago in a tiny family shop in Kerrville. Today H-E-B serves families all over Texas and Mexico with over 300 stores and 56,000 employees. 1940s - H-E-B opened its first air-conditioned stores and began stocking frozen foods. Exclusive brand names also appeared, including Village Park, Park Manor and others. Among the services of the company are H-E-B Credit Card, Defensive Driving, HEB Insurance, H-E-B Wireless, Pet Insurance, Business Center and In-Store Bank. H-E-B Pharmacy means easy drop-off, easy pick-up, quick transfers from any H-E-B location, easy refills, online or by phone 24/7, experienced, caring pharmacy team, thousands of insurance plans accepted, including Workers Compensation. The company can be contacted at P.O. Box 839999 San Antonio, TX 78283-3999.
Heb is ranked 36 out of 344 in Supermarkets and Malls category
USA
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