Heb Phone Numbers and Emails

Toll-Free Number:

  • (855) 803-0611

Customer Service:

  • (800) 432-3113
    In-Store Help
  • (210) 938-8357
    In-Store Help (San Antonio, TX)
  • (210) 938-9836
    Supplier Help Desk


  • (210) 938-8000


  • (210) 938-4907
  • (866) 432-4318

Heb Emails:

Customer Service
Jobs/ Career
DMCA Inquiries, Privacy Inquiries
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Heb Contact Information

Heb Website:

Heb Help Center:

Corporate Office Address:

646 S Flores St.
San Antonio, Texas 78204
United States

Other Info (opening hours):

Office Hours:

Monday - Friday: 8:00AM-8:00PM

Saturday - Sunday: 10:00AM-7:00PM

Mailing Address:


Attention: Customer Relations Department

P.O. Box 839999

San Antonio, TX 78283-3999

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Heb Rating Based on 295 Reviews

Rating details

more details
Customer service
Product or Service Quality
Price Affordability
Diversity of Products or Services

Rating stats

Rating trend

Summary of Heb Customer Service Calls

04:27 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Heb Customer Service?

Request for Information Question:

  • “Information on nearest store zip code 77096”
  • “How to return a order dress didn't fit”
  • “Hr questions”

Shipping and Delivery Question:

  • “Deliver Order not received.”
  • “Missing delivery items”
  • “Delivery adress”

Account Question:

  • “My account is blocked”
  • “Money taking out of my account”
  • “Reset password error”

Product/ Service Question:

  • “401 withdrawal”
  • “I would like to order a product to come to Orlando Florida”
  • “Do you take food stamps card”

Employment Question:

  • “W2 form”
  • “Need pay check stubs”
  • “Payroll”

Cards Question:

  • “Credit card fraud”
  • “Card info”
  • “Card info has been used”

Staff Question:

  • “Customer service”
  • “Complain about the manager”
  • “Staff attitude issue”

Website/ Application Question:

  • “App”
  • “Application”

Activation/ Cancellation Question:

  • “Regisyration renewal”
  • “Canceled My Pillow”

Payments and Charges Question:

  • “I-9 transaction”
  • “Billing”

Other Question:

  • “Cupones digitales”
  • “Bad experience”
  • “H‑E‑B product”


Top Heb Services

Customer Care, Manager, Cashier

Top Heb Products

Meat, Facility, Coupon

Heb Pros and Cons

Pros: All the market personal and checkers, Good selection and products usually, Food products, Food, Pharmacist shannon

Cons: Customer service, Unsanitary grocery carts, Misleading pricing and product, How i was treated, Customer service center

Related Companies

Central Market, Joe Vs Smart Shop


The story of H-E-B began 100 years ago in a tiny family shop in Kerrville. Today H-E-B serves families all over Texas and Mexico with over 300 stores and 56,000 employees. 1940s - H-E-B opened its first air-conditioned stores and began stocking frozen foods. Exclusive brand names also appeared, including Village Park, Park Manor and others. Among the services of the company are H-E-B Credit Card, Defensive Driving, HEB Insurance, H-E-B Wireless, Pet Insurance, Business Center and In-Store Bank. H-E-B Pharmacy means easy drop-off, easy pick-up, quick transfers from any H-E-B location, easy refills, online or by phone 24/7, experienced, caring pharmacy team, thousands of insurance plans accepted, including Workers Compensation. The company can be contacted at P.O. Box 839999 San Antonio, TX 78283-3999.

Heb reviews and complaints

Heb is ranked 36 out of 344 in Supermarkets and Malls category

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