Product: Heb Customer Care Clear all filters (30 of 30 reviews match)
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I had left my pocketbook in a cart at the Blackhawk location full of cash & credit cards Once I was home & realized abt an hour later that I had left it I drove straight to the store with no hope of finding it Once I got to customer service to my surprise it was turned...
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5.0
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Heb Customer Care
#1117158
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My first visit to HEB & I will never go to any HEB ever. Open discrimination towards Asian/Indian customers. If they think we are at their mercy, look around! I will take my business elsewhere. They used racial epithets when I asked a question about a produce. If you...
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Heb Customer Care
#1089428
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I was shopping at HEB #30 on Bandera and 410. They announced that the store was now closed, so I grabbed three lunchables and started to make my way up front a night stocker employee named Chris grabbed the front end of my basket to stop me and said in a rude manor...
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2.7
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Heb Customer Care
#1086224
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Heb - Not one offer of assistance
1/1

Heb - Not one offer of assistance

#1062445
1.0
Details
I'm walking out of the store and my bags tear down the side. Every one. A clean tear. Not one associate offered to help me pick up what fell out of the bags. I had to grab bags and pick everything up by myself. Not to mention faulty bags.
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Customer service
Product or Service Quality

Heb - Rude employees

#1041569
i was looking at ckearan ce items in the beauty dept.employees said they coukd not be sold cause they werent in system she did not offer any kind of help just pointed to area where i coukd find iother cleaeance items.this store 281/evans.
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Heb Customer Care Review

#934554
3.7
Details
Been working at h.e.b bakery for almost a year and it's been brought to my attention how hauntingly superficial h.e.b partners are particularly the managers and store director. I'm pretty disappointed at the immaturity of these adults. They may think I'm pretty but I don't flirt to get ahead in a grocery store. I've got bigger plans in life than buddy bucks and primo picks.
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Customer service
Delivery Service
Discounts and Special Offers
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Product or Service Quality
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Heb - Customer Care Review from Houston, Texas

#909023
1.0
Details
I am very unhappy with the amount of paperwork they give you with the prescription. I dont need to break my shredder because u put my private information on it. I refused the paperwork for medication I've been on for years and she told me i couldn't refuse to take it. I'll just switch my family to another pharmacy.
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Customer service
It is possible to observe customers without violating their space and treating them like a criminal. I will definitely speak with her personally if she persists in extreme behavior like she did today. Other than that, I thoroughly enjoy shopping at HEB and will...
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4.6
Product
Heb Customer Care
#1084199
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I've been trading at HEB store # 5320 on Villa Maria in Bryan Tx. for going on 4 years. I really like the prices and discounts that they offer, but the way the security personnel shadow me is ridiculous. Whenever I visit the store they shadow while I'm shopping,...
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Heb Customer Care
I didn't like
  • Way security personnel treat me
#1068832
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I was being checked out by a very nice female employee.I believe her name was Lisa. Another female employee, which I made sure of her name (Kinze), came up to Lisa and just started reading her the right act right in front of me. Lida was so embarssed she looked like...
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Anonymous
Anonymous

OP:What the heck is a right act?

4.7
Product
Heb Customer Care
#1047434
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Heb - Customer Care Review
Robbed Mistreated Racially profiled PISSED OFF AIN'T THE WORD, I WENT TO H.E.B.PLUS ON SARATOGA IN CC. TX YESTERDAY TO DO MY SHOPPING AN MOST OF US GET FOODSTAMPS SO WAT I AM A STUDENT, I GET TO THE REGISTER WITH MY THINGS AND GET A TOTAL OF 222.99 I handed the young...
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Anonymous
Latanya Smith

I am not at all pleased with the results

Anonymous
Anonymous

Go get your money back from whatever school your attending, they obviously have failed to teach you spelling and grammar.

2.6
Product
Heb Customer Care
I liked
  • Threw a chesse cake inn
#989605
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HEB sold an expired yogurt product and unfortunately i bought it trusting HeB freshness and didn't check the date. I went to return that product and the people were extremely rude. I didn't have receipt at that moment and they weren't even sorry for selling expired...
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offconsumerpissed
off***sumer***ed

LOL!!!!I hope many of these posts on here are meant as jokes. If someone made a serious post like the one you made, I would lose all faith in humanity.

2.5
Product
Heb Customer Care
#983091
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Had the worse experience ever today at heb customer service in the Guadalupe heb location in laredo tx, the employee was super rude really looked like she did not wanted to work at all i was just trying to send money with the western union services, once i was almost...
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Heb Customer Care
#938708
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Im one of the shopper in HEB ww white location im just saying that one of your crew or employer name Kiara B. Ive been encounter her in front cashier for twice she is not a good to assest people she always had a long face and no smile at all i dont know what is her...
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4.1
Product
Heb Customer Care
#926694
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