Product: Heb Customer Care Clear all filters (0 of 36 reviews match)
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Since, I always heard that HEB was community friendly, I contacted the floral dept, so see if they would give me a discount on 4 dozen carnations, since I had just spent almost $50 on a cake. (I am 69 yrs old and on a limited income myself) The manager of that dept,...
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Anonymous
Khaos

You wanted to spend $100 for a full sheet cake and 48 carnations? That's not expensive, at all. You're entitled to absolutely nothing. The fact that you're a pastor and you al...

Anonymous
Not a sugarcoatter

I hope you realize stores don't just give discounts, right? If you asked for a discount then everybody is going to want one. That thinking is very entitled.

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Heb Customer Care
#1265352
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Poor management in HEB Lytle Tx

HEB declines my tidy cats coupon for $1.00 because they say they are often copied? Unfriendly mgr by name of Danny took over five minutes to determine they couldn’t accept my coupon. Really? Wasted more money in time than the coupon is worth. Not to mention my time and feelings. I’d avoid the HEB experience if I were you.
2.1
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Customer service
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Discounts and Special Offers
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Heb Customer Care
#1257304
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HEB personnel should be more vigilant and ensure that kids don't play around with the balls and/or toys in the store in order to avoid future accidents. A ball launched with such strength could easily injure a baby or other small children. It was definitely a terrible...
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1.0
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Heb Customer Care
#1192063
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I stopped @ HEB Cypress 290. I purchased some bananas went to checkout. I gave the clerk a $20.00 & a penny. The purchase was $1.11. I got the change, clipped the bills to the clip & apparently set the clip down on the counter. A week and 1/2 later I went to Customer...
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4.9
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Heb Customer Care
#1191275
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I showed up to fill a flu prescription for my 1 year old.We came straight form the Dr’s office and I didn’t want to drag her in there spreading her flu so I went through the drive-thru. We got there at 10 minutes until closing. The girl came to the window and I gave...
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Anonymous
Tobby Wilson

The flu has been terrible. It is believable that thermometers were sold out. They have been out of aspirin and other OTC pain meds the past few times I've been there.

Anonymous
Laudu

Doubt that happened

1.0
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Heb Customer Care
#1173697
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Heb - Poor Service

One of my kids fell out of a two seat HEB cart that only had 1 seat belt because my husband was busy bagging our groceries that the company pays employees to do. We spent alot money that day and had to bag our own groceries, like we have to do majority of the time. And then NO ONE even checked to make sure he was OK. They just looked at us. Either they don't haveenough regristers open or they don't have enough baggers, I been on there many times that they only had 1 bagger.
1.5
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Marlin, Texas
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Heb Customer Care
#1169121
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I had left my pocketbook in a cart at the Blackhawk location full of cash & credit cards Once I was home & realized abt an hour later that I had left it I drove straight to the store with no hope of finding it Once I got to customer service to my surprise it was turned...
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5.0
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Heb Customer Care
#1117158
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My first visit to HEB & I will never go to any HEB ever. Open discrimination towards Asian/Indian customers. If they think we are at their mercy, look around! I will take my business elsewhere. They used racial epithets when I asked a question about a produce. If you...
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Heb Customer Care
#1089428
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I was shopping at HEB #30 on Bandera and 410. They announced that the store was now closed, so I grabbed three lunchables and started to make my way up front a night stocker employee named Chris grabbed the front end of my basket to stop me and said in a rude manor...
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2.7
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Heb Customer Care
#1086224
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It is possible to observe customers without violating their space and treating them like a criminal. I will definitely speak with her personally if she persists in extreme behavior like she did today. Other than that, I thoroughly enjoy shopping at HEB and will...
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4.6
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Heb Customer Care
#1084199
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