Product: Heb Customer Care Clear all filters (32 of 32 reviews match)
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I showed up to fill a flu prescription for my 1 year old.We came straight form the Dr’s office and I didn’t want to drag her in there spreading her flu so I went through the drive-thru. We got there at 10 minutes until closing. The girl came to the window and I gave...
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1.0
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Heb Customer Care
#1173697
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One of my kids fell out of a two seat HEB cart that only had 1 seat belt because my husband was busy bagging our groceries that the company pays employees to do. We spent alot money that day and had to bag our own groceries, like we have to do majority of the time. And...
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1.5
Marlin, Texas
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Heb Customer Care
#1169121
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I had left my pocketbook in a cart at the Blackhawk location full of cash & credit cards Once I was home & realized abt an hour later that I had left it I drove straight to the store with no hope of finding it Once I got to customer service to my surprise it was turned...
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5.0
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Heb Customer Care
#1117158
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My first visit to HEB & I will never go to any HEB ever. Open discrimination towards Asian/Indian customers. If they think we are at their mercy, look around! I will take my business elsewhere. They used racial epithets when I asked a question about a produce. If you...
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Heb Customer Care
#1089428
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I was shopping at HEB #30 on Bandera and 410. They announced that the store was now closed, so I grabbed three lunchables and started to make my way up front a night stocker employee named Chris grabbed the front end of my basket to stop me and said in a rude manor...
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2.7
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Heb Customer Care
#1086224
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It is possible to observe customers without violating their space and treating them like a criminal. I will definitely speak with her personally if she persists in extreme behavior like she did today. Other than that, I thoroughly enjoy shopping at HEB and will...
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4.6
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Heb Customer Care
#1084199
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I've been trading at HEB store # 5320 on Villa Maria in Bryan Tx. for going on 4 years. I really like the prices and discounts that they offer, but the way the security personnel shadow me is ridiculous. Whenever I visit the store they shadow while I'm shopping,...
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Heb Customer Care
I didn't like
  • Way security personnel treat me
#1068832
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Heb - Not one offer of assistance

Heb - Not one offer of assistance
I'm walking out of the store and my bags tear down the side. Every one. A clean tear. Not one associate offered to help me pick up what fell out of the bags. I had to grab bags and pick everything up by myself. Not to mention faulty bags.
1.0
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Customer service
Product or Service Quality
Product
Heb Customer Care
#1062445
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I was being checked out by a very nice female employee.I believe her name was Lisa. Another female employee, which I made sure of her name (Kinze), came up to Lisa and just started reading her the right act right in front of me. Lida was so embarssed she looked like...
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Anonymous
Anonymous

OP:What the heck is a right act?

4.7
Product
Heb Customer Care
#1047434
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Heb - Rude employees

i was looking at ckearan ce items in the beauty dept.employees said they coukd not be sold cause they werent in system she did not offer any kind of help just pointed to area where i coukd find iother cleaeance items.this store 281/evans.
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Heb Customer Care
#1041569
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