Banquete, Texas
Not resolved

Worst experience ever!!I went to heb on a Saturday morning and came out to find someone hit my car with their car.

Im assuming they were too lazy to take the basket to the basket return area that was right in front of where we were parked. Instead they drove off pushing, denting, and scratching my car with the basket. I contact the police but unfortunately the heb camera resolution is extremely horrible so I was pretty much told there was nothing that can be done to find out who did that to my car. I feel heb makes more than enough money that they should be able to upgrade their cameras.

Im very disappointed and frustrated that nothing can be done due to their poor camera resolution.

I asked if the situation was worse such as someone getting robbed or even killed if they would tell the family "sorry, our camera resolution sucks".Of course they were just on repeat apologizing over and over again.

Review #907083 is a subjective opinion of a user.

Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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