Heb Austin, TexasComplaints and Reviews

Submit ›
or
2.7 Based on 110 reviews
Compare to others
Respond to your
customers
  • Customers like
    • All the market personal and checkers 3
    • Health area though too small 2
    • Pharmacist shannon 2
  • Customers don't like
    • Customer service center 4
    • Misleading pricing and product 3
    • What this store has turned into 3
Advanced
search
loading...
More Less
  • From mobile
  • Oct 28, 2016
  • #945205

On more than one occasion I have overheard manager of GM Chris talk down to & belittle her partner team members on the sales floor. How about you take your issues off of a selling floor and away from customers. I wouldn't want to work there just by seeing how she treats her staff Thanks I will be taking my business across the street

Add comment
  • From mobile
  • Oct 28, 2016
  • #945190

Department manager has favorites for partners. Partner A who is liked & good friends gets 2 days off in a row most weeks, Partner B who boss doesn't like schedules this partner 6 days in a row, even the manager doesn't work that schedule. As well as work a day, off a day, work a day off a day. All are full time hourly partners however not treated fairly.

Add comment

Amen. I have noticed that also. And I have complained to HEB. IT was like someone was following me around the store getting rid of the things I bought that were not their brand. I heard a comment made that pretty well sums it up.. "HEB is cannibalizing the grocery market". I have told them I WANT CHOICES but if they ignore that I will go elsewhere. As a matter of fact, let me direct you to Natural Grocers. You won't have a problem there and you... Read more

Was this review helpful? 1 0

HEB. I have been an HEB customer ever since I moved to Austin 32 years ago. I have never been a fan of the HEB private label. The older I get, the more difficult HEB makes it to shop. If I want Frito Lay, I have to search the bottom shelves. And, they no longer carry family sized Fritos, Cheetos or any of the things I have bought for years. I go as far out of my way as possible to not buy HEB or CM brands. They randomly discontinue items that I... Read more

Was this review helpful? 2 1

Mr.Butt needs to take time and review the complaints and show that he does care or maybe he all about making another ten billion dollars.We HEB customers are true to his stores and I have found out that he will not take time to listen to a customer.I am still wondering if he has a wife and children.If he had a family he may be more caring.I have heard some rumors about him but not for sure so I pray for him daily I call his name I ask every one... Read more

Was this review helpful? 2 1
  • From mobile
  • Apr 09, 2016
  • #826505

Love your selection of depends diapers. ...you guys rock

Add comment

This evening I intended on picking up a few things and when I got to the express check out the station appeared to be open as there was no one next to the loading area for items purchased. The nearest customer was well away from the check out and she was playing with her phone. When I deposited my items in front of her I was informed that "something" was in progress regarding a customer who was not there as there were no items on the checkout... Read more

Was this review helpful? 0 0

H.E.B. in Elgin Texas does have some of the rudest customer service people I have ever met, and unfortunately it's the closest HEB to my location. I would rather travel to Bastrop than to deal with Elgin, but if I buy anything frozen in the summer it will melt before I can get it home,since frozen items don't travel well over an hours distance. HEB in Elgin is also the smallest store, without much variety in products, and 1/2 the time they don't... Read more

Was this review helpful? 0 0
Heb - Quality control
1 of 2

I bought a bottle of the HEB thick and chunky, hot salsa. When I was eating it a 3-4 mm piece stuck to the roof of my mouth, but in a strange way, almost suction like. I had to remove it by hand as it was stuck far back upon the roof of my mouth. I thought it was part of an onion skin for about one second, until the sheen of light played off the surface and i realized it was *ucking plastic. It is, without question, plastic. Totally... Read more

Was this review helpful? 1 0

WHY the corn tortillas increased in price from $0.99 per package in July to $1.69 per 2lb package!!! When corn is quite cheap these days !! From Corpus Christi, TX ( email : rcmnd3@gmail.com Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about Heb.
Filing a new complaint about
×